Video Tutorials | Municipal Intercept Services

IMPORTANT NOTICE: These videos are NOT a replacement for attending one of the free MIS training seminars. Please visit the Training Seminars section of the website at www.alintercept.org to register.

Select from the videos below:
IMPORTANT: There is NO audio with these video tutorials. Please reference the notes below each video.

Login Process

Video Tutorial Notes for "Login Process"

You will be contacted by phone with your username and temporary password once your application has been approved.
You will be asked to IMMEDIATELY change the password.
Passwords must be a minimum of 7 characters with at least one uppercase letter, one lowercase letter and one number.
Passwords are case sensitive; your username is not.
Please remember to keep your password safe and avoid easy to guess passwords.
If you forget your password, you can request it to be reset by entering your Username and the email address associated with that account. A temporary password will be emailed to you. The email address you enter here MUST match the email address on that account.
If you forget your password, you can request it to be reset by entering the email address associated with your account. A temporary password will be emailed to you. The email address you enter here MUST match the email address on your account.
The “Terms of Use” button at the bottom of the screen will open a window with the MIS website terms of use. This document is also available in the Documents section of this website.
The “Return to Main Page” button at the bottom will return you to the homepage of www.alintercept.org, which is the informational website for the program rather than the system login screen.

How to Enter a Debt

Video Tutorial Notes for "How to Enter a Debt"

To enter a new debt you will need the following information:
• Social Security Number of debtor
• First Name of debtor
• Last Name of debtor
• Amount of the debt
• Debt Type (reason for the debt)
The First Name can be no more than 10 characters. ADOR does not capture more than the first 10 characters. Be aware that this may truncate some longer first names. For example, the name “Christopher” is 11 characters long and so you will only be able to enter “Christophe”. This will not cause any issues in the system; however, it may look odd on screen.
The Last Name can be no more than 20 characters long. ADOR does not capture more than the first 20 characters.
Please do NOT enter or include “middle names” or “middle initials” in with the first name or last name fields. First and last names ONLY.
You will be required to enter the debt amount twice to confirm the amount is correct.
The Debt Type must either be selected from the pre-defined debt types included in the dropdown menu OR you may select “Other”. Selecting “Other” will allow the user to enter whatever information they like in the accompanying text box. WARNING: this information will appear on the letter sent to the debtor in the event of a successful intercept of this debt.
A list of the pre-defined Debt Types can be found in the Documents section of this website.
Only debts equal to or greater than $25 can be inputted into the system.
Remember that no debt data is final until “Released to MIS”. The debt data cannot be forwarded to the Alabama Department of Revenue (ADOR) until it has been previously released to MIS.

How to Edit/Delete a Debt

Video Tutorial notes for "How to Edit/Delete a Debt"

Selecting the “Edit/Delete Existing Debts” function from the main menu will allow the user to edit or delete a debt previously entered into the system.
Once this function is selected, a list of debts that can be edited or deleted will appear. This list will NOT include debts where the balance is less than $25.
The “Debt Amount” shown on this screen was the original debt amount entered. The “Debt Balance” is the current remaining balance for this debt. This Debt Balance may be different from the Debt Amount due to a partial payoff of this debt by the debtor directly to you, by a partial or full intercept of this debt or the debt amount was simply edited by the user.
The user will click on the debt’s “Edit/Delete” button to open the edit/delete screen for that debt.
The user can only edit the amount (perhaps the debtor came in and paid some of the debt) or the debt type.
If the debtor’s name or social security number needs correcting, you must delete the debt and enter a new debt with the correct details.
Do NOT set a debt to $0 on this screen if the debtor comes in and pays off the entire debt. Use the “delete debt” option to achieve this.
The user can sort the current screen list by using any of the green ascending or descending sort arrows at the top of each column.
The user can search the entire list of debts and filter the results by LAST name to make it easier to find a specific individual debt of interest.
Editing a debt will cause the debt’s “Released to MIS” and “Released to ADOR” to be reset back to NO if they had been previously released to MIS. You will need to perform another “Release to MIS” for these changes to be forwarded onto ADOR by MIS.
Remember that no edited or deleted debt data is final until “Released to MIS”. The debt data cannot be forwarded to ADOR until it has been previously released to MIS.

How to Edit Your Profile

Video Tutorial notes for "How to Edit Your Profile"

This function will allow the user to:
• Change their password
• Change their contact information
• Change their third party vendor contact information (if one is being used)
The user will need to reenter their password on this screen to be able to edit these details. This is an added security feature.
The user will NOT be able to edit their bank information on this screen. For security reasons, this can ONLY be done by using the “Direct Deposit Authorization Change Form” found in the Documents section of this website.

View Intercepts (formerly named View Transaction History)

Video Tutorial Notes for "View Intercepts (formerly named View Transaction History)"

Selecting the “View Intercepts (formerly named View Transaction History)” function from the main menu will allow the user to see all their successful intercepts. Please note this function lists intercepts and not debts.
This list will allow the user to determine the status of all intercepts including:
• The date of the intercept.
• If MIS has received a check from ADOR that funded that intercept. If the date is blank next to an intercept, the funds have not yet been received from ADOR. If there is a date, this indicates when MIS processed the check.
• If MIS has issued a disbursement for this intercept. If the date is blank, the funds have not yet been disbursed. Even if the ADOR check has been received and processed, the funds are required to be held for at least 30 days before becoming eligible for disbursement. If there is a date, this indicates when MIS instructed its bank to transfer the funds to your bank account of record via direct deposit.
• If a disbursement has been made. The amount that was direct deposited into your bank of record is listed.
The user can search the entire list of intercepts and filter the results by LAST name and/or “Date Range” to make it easier to find a specific individual intercept of interest. Please note the “Date Range” filters on INTERCEPT DATE.
The user can sort this list by using any of the green ascending or descending sort arrows at the top of each column.
The “Generate Report” button will create an Excel spreadsheet format file that the user can save on their local computer for reporting purposes.
The Participant Total is the total amount of money DISBURSED.

Release Debts to MIS

Video Tutorial Notes for "Release Debts to MIS"

On the main menu there is a reminder of the last date and time you released debt data to MIS. If this date is blank, you have never released any debt data to MIS.
Selecting the “Release Debts” function from the main menu will generate a list of your debts eligible for release to MIS. Not all debts are shown on this list. Only debts where the “Released to MIS” flag is equal to “NO” are listed.
All eligible debts will be listed 20 debts to a page. NOTE: there could be multiple pages of debts; you will be releasing ALL debts – not just the ones shown on the current page.
The “Release All” button will create a confirmation window. Please read this important legal disclaimer and verify all your debt data before clicking OK.
This is the only screen where the SSN is fully unmasked. This is to allow you the opportunity to check it is correct before releasing it to MIS.
Please remember that MIS cannot validate the accuracy or legality of ANY of your debt data and that by clicking OK in the confirmation window you are agreeing that you are solely responsible for the accuracy of this debt data.
Clicking the confirmation OK will cause ALL debts – not just the ones shown on the current screen – to be released to MIS. This will set the debts’ “Released to MIS” flag equal to YES and update the date and time stamp of your last release on the main menu.

View Debts

Video Tutorial Notes for "View Debts"

Selecting the “View Debts” function from the main menu will pull up a list of ALL your debts currently in the system. This list will also show debts where the balance has dropped below the minimum $25 debt amount threshold as well as debts where the balance is now $0.
The “Debt Amount” shown on this screen was the original debt amount entered. The “Debt Balance” is the current remaining balance for this debt. This Debt Balance may be different from the Debt Amount due to a partial payoff of this debt by the debtor directly to you, by a partial or full intercept of this debt or the debt amount was simply edited by the user.
On this list, the user will be able to check whether each debt has been released to MIS and/or released by MIS to ADOR.
Remember that no debt data is final until “Released to MIS”. The debt data cannot be forwarded to ADOR until it has been previously released to MIS.
The user can sort the current screen list by using any of the green ascending or descending sort arrows at the top of each column.
The user can search the entire list of debts and filter the results by LAST name to make it easier to find a specific individual debt of interest.
The “Generate Report” button will create an Excel spreadsheet format file that the user can save on their local computer for reporting purposes.